1win Privacy Policy

The platform collects personal information necessary for account creation, verification, transaction processing, and service provision. Data collected includes:

• Full name and date of birth
• Contact details (email address, mobile number)
• Payment and financial transaction records
• Device information and IP addresses
• Betting and gaming activity logs

This information is processed to maintain secure accounts, comply with regulatory obligations, prevent fraud, and improve service quality. The operator implements technical and organisational measures to protect data, including encryption, secure servers, access controls, and regular security audits. These safeguards ensure that personal information remains confidential and is accessible only to authorised personnel.

Users have the right to access, review, correct, or request deletion of their personal data at any time. The operator complies with data protection laws applicable in India and respects user rights to privacy and control over personal information. Requests related to data access or deletion can be submitted through the platform’s support channels.

Personal data is used for the following purposes:

• Account management: Registration, verification, authentication, and maintenance of user profiles
• Transaction processing: Deposits, withdrawals, payment reconciliation, and financial reporting
• Service improvement: Analysis of user behaviour, platform performance monitoring, and feature development
• Marketing communications: Promotional offers, newsletters, and updates about products and services (with user consent)
• Analytics: Statistical analysis to understand usage patterns and optimise user experience
• Regulatory compliance: Fulfilment of legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements

All processing is conducted lawfully, transparently, and in accordance with the stated purposes. Information is never sold to third parties for commercial gain. Users may withdraw consent for marketing communications at any time by adjusting account settings or contacting support.

Users may access their personal information by logging into their account and navigating to the profile or account settings section. The platform allows users to update contact details, preferences, and other relevant data directly through the interface.

To request correction of inaccurate information or deletion of personal data, users should submit a formal request via the support team. Requests are reviewed and processed within a reasonable timeframe, subject to legal and regulatory obligations that may require retention of certain records.

By using the platform, users consent to security checks, identity verification procedures, and the processing of payment data by authorised third-party payment providers. These measures are necessary to ensure secure transactions and comply with financial regulations.

The platform is intended exclusively for users aged 18 years and above. The operator does not knowingly collect or process personal information from individuals under the legal age for gambling in their jurisdiction.

Age verification is conducted through documentation review during account registration or withdrawal processing. However, the operator cannot independently verify the age of all users without receiving identity documents.

If a parent or guardian becomes aware that a minor has provided personal information without consent, they should contact the support team immediately. Upon verification, the operator will delete the minor’s data and terminate the associated account in accordance with applicable regulations.

Personal information may be transferred to and processed in countries outside India where the operator’s partners, service providers, and technical infrastructure are located. These transfers are necessary for the provision of services, payment processing, and platform operations.

By using the platform, users consent to the international transfer of their data. The operator ensures that all partners and service providers maintain confidentiality standards consistent with this Privacy Policy. Appropriate safeguards, including contractual agreements and data protection clauses, are implemented to protect personal information during cross-border transfers.

Users who do not consent to international data transfers should refrain from using the platform.

This disclaimer may alter the scope, application, or effects of certain rules outlined in the Privacy Policy. It applies when the user formally accepts the policy, whether through electronic signature, explicit acceptance during registration, or continued use of the platform.

The operator reserves the right to modify the Privacy Policy to reflect changes in legal requirements, business practices, or service offerings. Users will be notified of material changes through email or platform notifications. Continued use of the platform following such changes constitutes acceptance of the updated policy.

The current version of the Privacy Policy, as published on the platform, prevails over any prior versions.

Cookies are small text files stored on a user’s device when visiting the platform. They are used to enhance user experience, collect statistical data, analyse behaviour, personalise content, and improve site functionality.

Cookies serve the following purposes:

• Session management: Maintaining login status and user preferences
• Analytics: Tracking page visits, user interactions, and engagement metrics
• Personalisation: Customising content and recommendations based on browsing history
• Security: Detecting fraudulent activity and protecting user accounts

Cookies are retained for a period of one year from the date of creation. Users may disable cookies through their browser settings, though this may affect the functionality and performance of the platform.

By registering an account, accessing the platform, or using any services, users confirm that they have read, understood, and accepted the terms of this Privacy Policy in full.

The current version of the Privacy Policy, as displayed on the platform, supersedes all previous versions. Users are encouraged to review the document periodically to remain informed of any updates or changes.

Failure to accept the Privacy Policy results in the inability to use the platform or access its services.

Personal information may be shared with third parties in the following circumstances:

• Legal obligations: Disclosure required by law, court order, or regulatory authority
• Dispute resolution: Sharing data with legal advisors, arbitrators, or mediators in the event of disputes
• Service agreements: Providing data to payment processors, verification services, and technical partners necessary for platform operations

Third-party entities with access to personal information are listed on the platform where applicable. If a third party is not explicitly listed, users will be informed of the purpose and scope of data sharing before the transfer occurs.

By providing personal data to the platform, users consent to its disclosure to authorised third parties under the conditions outlined in this policy. The operator ensures that all third parties adhere to strict confidentiality and data protection standards.

The platform may contain links to third-party websites operated by external entities. These websites have their own privacy policies and data handling practices, which are independent of this Privacy Policy.

The operator is not responsible for the privacy practices, content, or security measures of external websites. Users are advised to review the privacy policies of any third-party sites before providing personal information or engaging with their services.

Caution should be exercised when navigating to external sites, as the operator cannot guarantee their compliance with data protection standards or the accuracy of the information they provide.